Virtual Assistant Services
Hire a Virtual Medical Administrative Assistant with SMBT
Access top-tier, pre-vetted virtual medical assistants trained in healthcare workflows and compliance.
- Fast onboarding in under 24 hours
- Save up to 70% in overhead costs
- Trained in EHR, billing, and patient coordination with 97% retention
- Bilingual support in English and Spanish
Book a demo call with our Sales team
Appointment Scheduling
Organize appointments, reschedules, and cancellations to maintain a smooth and optimized daily calendar.
Front-Desk Management
Manage patient check-ins, inquiries, and virtual reception tasks to ensure seamless front-desk operations.
Reminders & Follow-Ups
Send appointment reminders and follow-ups to minimize no-shows and improve patient engagement.
Insurance Verification
Confirm insurance and eligibility details in real time to avoid billing delays or denials.
Pre-Authorizations
Handle prior authorizations efficiently to ensure procedures are approved before treatment.
Social Media Management
Maintain your online presence with regular posts and patient engagement to strengthen your brand.
Billing & Claims Processing
Submit claims, fix denials, and track payments to keep your revenue cycle running smoothly.
Accounts Receivable
Monitor outstanding balances, follow up on payments, and ensure steady cash flow for your practice.
Patient Reactivation
Reconnect with inactive patients through reminders and personalized outreach to boost retention.
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Daily admin work saved per practitioner
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More patient capacity per practitioner
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Decrease in practice overhead expenses
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Fewer dropoffs and calls missed
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