Revenue Cycle Management

SMBT Streamlined Medical Revenue Cycle Management Services

Trusted Medical Billing Experts

The Importance of Selecting SMBT Revenue Cycle Management RCM for Medical Billing

Managing medical finances amid changing regulations and strict insurance policies can cause cash flow issues and revenue loss.

 

At SMBT, our Revenue Cycle Management (RCM) services restore your practice’s financial stability. From accurate coding and billing to payer enrollment and collections, our experts ensure you get paid faster and in full.

 

Let SMBT handle your financial workflow so you can focus on patient care and sustainable growth.

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We help practices boost revenue by up to 30%. Claim your FREE practice audit today and discover how!

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The Importance of Selecting SMBT Achieve Revenue Cycle Success with SMBT's Coding Excellence

SMBT enhances revenue cycle performance through expert medical coding services. Our proprietary BellCoding technology analyzes medical charts to identify high-value codes, while our certified CPC coders meticulously review each chart to uncover revenue opportunities that algorithms might miss. This powerful combination of technology and expertise ensures that SMBT delivers an RCM solution that maximizes revenue for your healthcare facility.

Achieve Revenue Cycle Success with SMBT's Coding Excellence

SMBT enhances revenue cycle performance through expert medical coding services. Our proprietary BellCoding technology analyzes medical charts to identify high-value codes, while our certified CPC coders meticulously review each chart to uncover revenue opportunities that algorithms might miss. This powerful combination of technology and expertise ensures that SMBT delivers an RCM solution that maximizes revenue for your healthcare facility.

Optimize Your Revenue with SMBT's Audit and Insights

Our audit specialists use the SMBT Revenue Integrity process to thoroughly analyze your current revenue cycle, identifying key areas where coding and billing improvements can drive the greatest impact. Our billing consultants then develop targeted solutions to address these gaps. We take a holistic approach to your revenue cycle, providing tailored healthcare revenue cycle management strategies to strengthen and optimize your practice’s financial health.

Success Story

RCM ROI Success Story

Achieve Up to 30% Revenue Growth in 12 Months with SMBT’s Expert Revenue Services (Case Study)

Internal Billing

SMBT's RCM

Results

Cost (On Average)

$140,000.00

$140,000.00

Total Collection Ratio (TCR)

$60,000 (42%)
$77,000 (54%)

12% Increase in Total Collection Rate

Billing Expenses

$6,000
$4,000
$2,000 Decrease in monthly cost of RCM service

$197,000 Yearly Net Benefit (monthly gross collection * 12 months)

≈ 30%
Overall collection increase

What Sets Us Apart

Comprehensive RCM Solutions by SMBT

Charge Entry & Claim Management

We handle claim creation, validation, and submission with accurate super-bill entry and real-time tracking to ensure timely approvals.

Remittance Processing & Reconciliation

Our experts process payments, resolve denials, and reconcile payer transactions to keep your financial records precise and transparent.

Claims Follow-Up & Resolution

We track unpaid claims, address underpayments, and communicate with payers to ensure quick resolutions and accurate reimbursements.

KPI Reporting & Analytics

Get complete performance insights with KPI tracking, denial analysis, and customized reports for better financial decisions.

Patient Collections

Simplify patient payments with automated statements, reminders, and flexible options that boost collection rates and satisfaction.

A/R Management

Streamline outstanding balances with efficient workflows, fast claim approvals, and optimized collections for steady cash flow.

Coding & Documentation

Certified coders ensure compliant, detailed documentation that supports accurate billing and maximizes reimbursements.

Charge Capture & Reconciliation

We record and verify all service charges using EHRs, aligning them with payer rules to eliminate errors and delays.

Contract Management & Optimization

We manage and review contracts, negotiate better terms, and monitor performance to strengthen your financial outcomes.

Let SMBT RCM Services Strengthen Your Revenue Cycle

We uncover opportunities to optimize revenue with improved billing, coding, denial management, and more.

Trusted Medical Billing Experts

SMBT RCM Medical Billing Delivers Solutions for Providers' Revenue Growth

Inconsistent Cash Flow

Providers often face challenges in maintaining a stable cash flow due to issues like bad debt and underpayments.

Improved Cash Flow

Our medical RCM services minimize bad debt and underpayments by ensuring accurate, timely claim submissions and follow-ups.

Mismanaged A/R

Providers often struggle with accounts receivable (A/R) due to the complexities and inconsistencies in the process.

Optimized A/R

Our healthcare RCM solution offers insights into A/R performance, including days in A/R, aging, and turnover rates.

Payer Compatibility Challenges

Providers often face difficulties in complying with multiple payers and various claim types, including fee-for-service, value-based, and capitated models.

Seamless Payer Compatibility

Our adaptable RCM platform adjusts to evolving payer requirements, ensuring maximum reimbursements for providers.

High Denial Rates

Providers often face high denial rates from payers, which negatively impact both revenue and cash flow.

High Recovery Rates

Our proactive approach addresses the root causes of denials, improving recovery rates and ensuring revenue integrity.

Admin Workload

Denials not only reduce revenue collection but also increase administrative workload as providers must appeal and resubmit claims.

Automated Process

Our RCM experts and EHR platform streamline manual tasks, ensuring accurate and efficient claim submissions.

Unsatisfied Patients

With patients becoming more informed healthcare consumers, providers face challenges in maintaining high levels of patient satisfaction.

Satisfied Patients

Our RCM service provides a patient-focused platform that enhances the patient-payer relationship through telehealth features.

Complex Patient Management

Providers face challenges with growing patient financial responsibility, driven by high-deductible health plans (HDHPs) and self-pay patients.

Automated Patient Management

Our medical billing platform automatically calculates and communicates patients’ out-of-pocket costs prior to service.

Reporting and Analytics Capabilities

Why Choose SMBT RCM Billing for Complete Reporting?

Actionable Data Insights

Gain clarity on key metrics and trends in your revenue cycle with an interactive analytics dashboard. Compare performance against industry benchmarks and uncover opportunities for growth.

Quick Feedback and Communication

Easily connect with our RCM experts, patients, and insurance payers via an integrated chat system. Resolve issues, share feedback, and get answers in real time.

Detailed Reporting

Dive deep into your revenue cycle with customizable, granular reports. Filter, sort, and export billing data tailored to your specific needs.

Multi-Specialty Support

Effortlessly manage multiple facilities and locations with our RCM reporting dashboard. Compare data across sites and groups, with dedicated dashboards for each specialty.

Data Security

Keep your information safe with advanced encryption and authentication technologies, ensuring protection from unauthorized access and breaches.

Data Integration

Easily integrate your data with other systems using our RCM reporting dashboard, supporting diverse formats and standards for seamless interoperability.

Frequently Asked Questions

Revenue cycle management (RCM) is the process of overseeing and optimizing the financial operations of a healthcare provider or facility. It encompasses billing, coding, payment collection, and reconciling reimbursements from both patients and insurance companies to ensure seamless revenue flow.

Revenue cycle management (RCM) is the process of overseeing and optimizing the financial operations of a healthcare provider or facility. It encompasses billing, coding, payment collection, and reconciling reimbursements from both patients and insurance companies to ensure seamless revenue flow.

We employ a proactive approach to manage claim denials and appeals efficiently. Our process begins with a detailed analysis to identify the root causes of rejections. Next, we promptly correct and resubmit claims while maintaining open communication with payers to negotiate the best possible reimbursement. Throughout the process, we keep you updated on claim statuses and outcomes, ensuring transparency and maximum recovery for your practice.

Our RCM services are billed as a percentage of your collections, ensuring you only pay when you receive payments from patients or insurance providers. This model eliminates upfront costs, hidden fees, or binding long-term contracts. We prioritize fairness and transparency, aligning our success directly with your revenue growth.

We prioritize the security and privacy of your data through strict compliance with regulations like HIPAA and GDPR. To safeguard your information, we implement advanced measures such as encryption, firewalls, regular backups, and access controls. These efforts ensure your data is protected against unauthorized access, loss, or damage.

We track and enhance our RCM performance using key metrics such as:

  • Days in Accounts Receivable (DAR): Average time taken to collect payments from payers and patients.
  • Claim Acceptance Rate: Percentage of error-free claims accepted by payers on the first submission.
  • Denial Rate: Percentage of claims rejected by payers and the reasons for those denials.
  • Collection Rate: Percentage of the billed amount successfully recovered from payers and patients.
  • Net Collection Ratio (NCR): Proportion of the allowed amount collected from payers and patients, reflecting overall efficiency.

Our medical billing company specializes in managing every step of your revenue cycle process with precision and efficiency. Here’s how we assist:

  • Accurate Claim Submission: Ensuring precise coding and timely claim submissions to payers.
  • Claims Management: Monitoring claim status, addressing denials, and ensuring prompt resolution.
  • Payment Reconciliation: Recording and balancing payments received from payers and patients.
  • Patient Account Management: Handling statements, billing inquiries, and account updates for patients.
  • Detailed Analytics: Delivering insightful reports on your financial performance to guide decision-making.

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